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Author Topic: [URGENT] Restart program when internet is reconnected?  (Read 404 times)

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December 09, 2011, 08:58:19 AM
Hi, Sean or Eddie or anyone in the dev team,

The signage player is very well designed, with ONE BIG exception, which I was praying that you can fix it a long long time ago.

Nowadays more and more people are using wireless in their facilities. In some cases they are shaky. Every time when the media box is disconnected, it restarts the player. Lots of our clients are so annoyed because their small internet problems made the media boxes unworkable. If your cellphone is designed this way, then every time when you walk out of the reception for 1 second, your cellphone will reload the system.

This is a problem we can't fix for our clients. Only you can. Please fix it AS SOON AS POSSIBLE!

Thank you!

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December 11, 2011, 06:43:46 AM
we do have plan to improve on the "poor" connection setups in release 3.2
for now you will need to find a better connection method that is either up or down, but the constant toggle could be an issue

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February 27, 2012, 12:29:21 AM
we do have plan to improve on the "poor" connection setups in release 3.2
for now you will need to find a better connection method that is either up or down, but the constant toggle could be an issue

Hi MS team,

any update for this? I'd really need this, as we had promise them about the connection (stable if connection was drop). But now at the implementation, they challenge us while this problem happen.

By the way, what is the different between cloudPlayer and mediaSignagePlayer? So do with cloudStudio and mediaSignageStudio..

Thanks.

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  • *****
February 27, 2012, 04:00:06 AM
we do have plan to improve on the "poor" connection setups in release 3.2
for now you will need to find a better connection method that is either up or down, but the constant toggle could be an issue

Hi MS team,

any update for this? I'd really need this, as we had promise them about the connection (stable if connection was drop). But now at the implementation, they challenge us while this problem happen.

By the way, what is the different between cloudPlayer and mediaSignagePlayer? So do with cloudStudio and mediaSignageStudio..

Thanks.

Version 3.1 is set for release with in the next 3-4 weeks. The Android Player is already out, next will be the iOS player then version 3.1 of the signage player. then the 3.1 signage studio.

cloudPlayer and mediaSignagePlayer? So do with cloudStudio and mediaSignageStudio  - they are one and the same.