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Author Topic: Problem with win7 64 bits  (Read 198 times)

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jorapogu

January 27, 2012, 04:47:03 PM
Hi,
I'm using media player with win7 64 bits, the problem is that sometimes the images are frozen. I'm using the same configuration, but PCs with 32-bit and work well. Is it a configuration problem on 64 bit PCs?

Thnaks for your help.
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admin

January 27, 2012, 07:02:24 PM
Be sure to install the latest version of Adobe AIR.
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jorapogu

January 31, 2012, 11:07:29 AM
we are using version 3.1.0.4880.
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admin

January 31, 2012, 02:02:02 PM
We have a lot of users running windows 7 64bit with no issues. 

Need to know more about the problem. What exactly happens when you say its frozen? The computer locks up? If its locking up it could be a number of things. Could be hardware or software.
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