News:

Join us this coming Thursday for the MediaSignage 101 Webinar  http://webinar.mediasignage.com/

 

Author Topic: mpg file not visible in preview in resources after upload  (Read 163 times)

  • No avatar
  • *
February 04, 2012, 10:52:25 AM
Hi,
I have uploaded the file "NVEExport.mpg" to my resources, then done "upload" and the file is not available in the preview and the time of this file is 0.
Could you plese help me?
Regards,
Igor

  • No avatar
  • *****
February 06, 2012, 04:30:06 AM
If a file is not playing in Resources preview most probably there is something incompatible with the way it was encoded,


MediaSignage officially supports all of the Flash Media Formats which include:

Video Formats: Flash video FLV (H.263), MPEG-4 (H.264) ,MOV, M4A, MP4V, 3GP, 3G2, AAC (HE, LC), SWF

We HIGLY recommend you use FLV (Flash Video) with H.264 encoding as it supports
hardware acceleration and will run on the GPU (not CPU) and give the best performance

Animation: SWF
Flash CS can produce SWFs. SWF are vector based and are rendered on the CPU and
so they are highly CPU intensive, especially when ran in high resolution (large screen division).


Images: JPG, PNG

Sound: MP3

However, you should note, due to the hundreds of different encoders available today, it is possible that some of your files may not run properly in your signage presentation.

That is why we highly recommend you use a Freeware utility like FreemakeVideoConverter to convert your media files to standard format including FLV, PNG or SWF. This will eliminate any encoder /decoder issues you may experience. You can read our conversion format document here:
http://mediasignage.com/html/media_file_conversion.html

And download the Free media format converters here:

http://www.mediasignage.com/files/SUPERsetup.exe
http://www.mediasignage.com/files/FreemakeVideoConverter_2.0.1.2.exe